Frequently Asked Questions

Whether you need a visa to enter Singapore depends on your nationality. Citizens of many countries can enter Singapore without a visa for short-term visits (typically 30 or 90 days). However, nationals of certain countries are required to obtain a visa before traveling to Singapore.

You can check if you need a visa by visiting the official Immigration & Checkpoints Authority (ICA) website or contacting us for assistance.

Singapore offers several types of visas depending on your purpose of visit:

• Tourist Visa: For tourism, visiting friends/family, or short-term social visits
• Business Visa: For business meetings, conferences, or negotiations
• Student Visa: For studying at educational institutions in Singapore
• Work Visa: For employment in Singapore (includes various passes like Employment Pass, S Pass, etc.)
• Dependent's Pass: For family members of eligible work pass holders
• Long-Term Visit Pass: For specific categories of visitors who need to stay longer

Our service primarily assists with tourist and business visa applications.

The duration of stay permitted depends on the type of visa and is determined by immigration authorities:

• Tourist/Business Visa: Typically allows stays of 30 to 90 days
• Student Visa: Usually covers the duration of your course plus a short period
• Work Visa: Depends on the type of work pass, usually 1-3 years

The exact duration will be indicated on your visa approval letter or stamped in your passport upon entry. Extensions may be possible in certain circumstances by applying to the Immigration & Checkpoints Authority (ICA).

The cost of a Singapore visa includes:

• Official Visa Fee: SGD 30 per application
• Service Fee: SGD 35-50 (varies based on visa type and processing time)
• Optional Services: Express processing, document assistance, etc. (additional charges apply)

All fees are non-refundable regardless of the outcome of your application. Payment can be made via credit/debit card, bank transfer, or other accepted payment methods.

Applying for a Singapore visa through our service is simple:

1. Complete our online application form on the Apply page
2. Upload the required documents (passport copy, photo, supporting documents)
3. Pay the visa and service fees
4. We review your application and submit it to the Singapore authorities
5. Once processed, we'll notify you of the outcome and provide your visa

Our team is available to assist you throughout the process if you have any questions or need help.

Yes, our service allows you to complete the entire Singapore visa application process online. You can:

• Fill out the application form electronically
• Upload digital copies of your documents
• Make payment securely online
• Receive your visa electronically via email

This eliminates the need to visit an embassy or consulate in person, saving you time and effort. Our online system is secure, user-friendly, and available 24/7.

We recommend applying for your Singapore visa at least 2-4 weeks before your planned travel date. This allows sufficient time for:

• Application processing (typically 3-5 business days)
• Addressing any potential issues or requests for additional documents
• Making travel arrangements with confidence

For urgent travel needs, we offer express processing services that can expedite your application, but these come with additional fees and still cannot guarantee approval.

Yes, you can apply for visas for multiple family members, but each person requires a separate application. When applying for family members:

• Each applicant needs their own complete set of documents
• Children under 18 need consent from both parents/legal guardians
• You can make a group payment for all applications
• We can process all family applications together

For convenience, you can use the same email address for all family applications, making it easier to track and manage them.

The basic documents required for a Singapore visa application include:

• Passport: Valid for at least 6 months beyond your planned stay, with at least 2 blank pages
• Passport-sized Photo: Recent color photo with white background (35mm x 45mm)
• Completed Application Form: Filled out accurately and completely
• Travel Itinerary: Flight bookings and accommodation details
• Proof of Funds: Bank statements or other financial documents showing you can support your stay
• Purpose of Visit Documentation: Varies based on visa type (e.g., invitation letter, business documents, etc.)

Additional documents may be required depending on your nationality and visa type. Our system will guide you through the specific requirements for your situation during the application process.

Your passport photo for a Singapore visa must meet these specifications:

• Size: 35mm x 45mm (standard passport size)
• Background: Plain white
• Age: Taken within the last 3 months
• Position: Full face, front view, eyes open
• Expression: Neutral expression, mouth closed
• Attire: Regular daily wear (religious head coverings permitted if they don't obscure facial features)
• Quality: Clear, sharp, not damaged or digitally altered
• Format for Upload: JPEG or PNG, 400x514 pixels, max 2MB

Photos that don't meet these requirements may result in your application being delayed or rejected.

Travel insurance is not a mandatory requirement for a Singapore visa application. However, we strongly recommend obtaining comprehensive travel insurance that covers:

• Medical emergencies and hospitalization
• Trip cancellation or interruption
• Lost luggage and personal belongings
• Emergency evacuation

Healthcare in Singapore is excellent but can be expensive for visitors. Having adequate insurance provides peace of mind and financial protection during your stay.

Yes, proof of accommodation is typically required for a Singapore visa application. Acceptable documents include:

• Hotel Reservations: Confirmation showing your name, dates of stay, and hotel details
• Rental Agreement: If staying in a rented property
• Letter of Invitation: If staying with friends or family, along with a copy of their ID/passport and proof of residence
• Tour Package: Itinerary showing accommodation arrangements if part of a tour

Your accommodation should cover your entire stay in Singapore. Bookings should be cancellable in case your visa application is not approved.

Standard processing time for Singapore visa applications is 3-5 business days from the date of submission. However, actual processing times may vary based on:

• Your nationality
• Type of visa requested
• Completeness of your application
• Current application volume at immigration authorities
• Seasonal factors (peak travel periods may cause delays)

For urgent travel needs, we offer express processing options that can reduce the processing time to 1-2 business days for an additional fee, though approval is still subject to immigration authorities.

You can check your visa application status in several ways:

1. Online Status Checker: Visit our Check Status page and enter your reference number and last name
2. Email Updates: We send automatic notifications when there are changes to your application status
3. Contact Customer Support: Reach out to our team via email or phone with your reference number

We recommend using the online status checker for the most up-to-date information. Status updates typically include: Application Received, In Process, Additional Documents Required, Approved, or Rejected.

If your Singapore visa application is rejected:

1. You will receive a notification explaining the decision
2. The specific reason for rejection may not always be provided by authorities
3. Visa and processing fees are non-refundable
4. You can reapply after addressing any issues with your application

Common reasons for rejection include incomplete documentation, insufficient travel history, lack of ties to your home country, or previous immigration violations. Our customer support team can provide guidance on how to strengthen your application for resubmission.

Yes, we offer expedited processing options for urgent travel needs:

• Express Service (1-2 business days): Additional SGD 50
• Super Express Service (24 hours): Additional SGD 100 (available for select nationalities only)

To request expedited processing:

1. Select the expedited option during the application process
2. Pay the additional service fee
3. Ensure your application is complete with all required documents

Please note that while we prioritize expedited applications, final approval times are still dependent on immigration authorities and cannot be guaranteed.

Upon arrival in Singapore, follow these steps:

1. Immigration: Present your passport, visa (if applicable), and completed arrival card to the immigration officer
2. Baggage Claim: Collect your luggage from the designated carousel
3. Customs: Proceed through customs, declaring any items as required
4. Transportation: Use the MRT (Mass Rapid Transit), taxi, or bus services to reach your accommodation

Important documents to have readily available:

• Passport with visa or approval letter
• Return/onward ticket
• Proof of accommodation
• Sufficient funds for your stay

Singapore has strict laws regarding prohibited items, so ensure you're familiar with customs regulations before arrival.

Yes, it is possible to extend your stay in Singapore, but this must be done before your current visa or entry permission expires:

• Extensions are granted at the discretion of the Immigration & Checkpoints Authority (ICA)
• You must apply in person at the ICA Building (10 Kallang Road, Singapore 208718)
• Bring your passport, proof of sufficient funds, and reason for extension
• Extension fees apply (approximately SGD 40)

Valid reasons for extensions typically include medical treatment, business requirements, or special circumstances. Tourist extensions are more difficult to obtain without compelling reasons. We recommend applying at least one week before your current permission expires.

Singapore has strict laws and regulations that visitors should be aware of:

• Drugs: Zero tolerance policy with severe penalties, including the death penalty for trafficking
• Littering: Heavy fines for littering, spitting, or improper disposal of waste
• Smoking: Prohibited in most public places, with designated smoking areas
• Chewing Gum: Import and sale are banned (small amounts for personal use are permitted)
• Jaywalking: Illegal and subject to fines
• Public Behavior: Obscene acts, nudity, or offensive behavior can result in fines or imprisonment
• Vandalism: Severe penalties including caning

Singapore is known for its cleanliness, safety, and order, which are maintained through strict enforcement of these laws. Respect local customs and regulations to ensure a pleasant visit.

Vaccination requirements for Singapore depend on your travel history:

• Yellow Fever: Required if you're arriving from or have transited through a yellow fever endemic country
• COVID-19: Requirements change frequently; check the latest guidelines before travel
• Other Vaccinations: No mandatory requirements, but recommended vaccinations include:
• Hepatitis A and B
• Typhoid
• Tetanus-diphtheria
• Measles-mumps-rubella (MMR)

Singapore has excellent healthcare facilities, but medical treatment can be expensive for visitors. We strongly recommend comprehensive travel insurance that covers medical expenses.